How should you get people to review your business?

When someone is considering a purchase or needing a service but not quite sure if it’s the right decision yet, they will normally go to family or friends if they have any experience with a business. But if not, the next port of call is online reviews from others to see how people have appraised a service or product. That’s what makes reviews and testimonials such a vital part of your business.  

When businesses are open to receiving and engaging with online customer feedback, whether positive or negative, many opportunities present themselves, such as: 

• providing valuable feedback from customers 

• helping build trust with potential clients 

• boosting your business's reputation 

Positive reviews can attract new customers, while constructive criticism from reviews can help you improve your products or services. They play a significant role in the success of a business! 

So, the question is, how should you get people to review your business? 

• send an email; sending a simple email to a client during or after they have utilised your service or product can be a great way to ask for a review. You’ll be surprised how many people are willing to help out someone when you add that personal human touch, making it easy and inviting for people. 

• social media; another way is to send a message through social media platforms such as Facebook, Instagram or LinkedIn. You could pop a question box for people to fill in on your stories or create a poll for a simple but effective way to get some feedback. It's all about engaging your audience and making it easy for them to leave reviews. 

• in person; if you can, ask for a review or testimonial in person. You could mention it during a conversation with your customers or have a sign at your business encouraging reviews. It’s great to cover both bases to reach more people! 

But remember, providing excellent service and products is key to receiving positive reviews! To find out how else we can assist you in your business, why not book a FREE consultation call with us today?