Administration Assistant

Written By Elizabeth Wright

JOB DESCRIPTION

Job Title: Administration Assistant

Salary: £21,000 per year

Hours: 9am - 5pm, Monday - Friday

Location: Office based in Kettering

Job Purpose

The purpose of the Admin Assistant role at Admin and More is to provide essential administrative support that ensures the smooth and efficient operation of our client-focused business. As an Admin Assistant, you play a pivotal role in maintaining the highest standards of client satisfaction by managing administrative tasks, fostering organised workflows, and upholding professionalism.

KEY RESPONSIBILITIES

  • Client Care: Your role revolves around ensuring our clients receive exceptional service. You will be responsible for managing client records, addressing inquiries, and assisting in the resolution of any issues. By doing so, you contribute to the trust and satisfaction of our valued clients.

  • Data Integrity: Maintaining accurate and up-to-date records is fundamental to our success. Your attention to detail and data entry skills are crucial in helping us maintain the integrity of our information systems.

  • Inbox management, including processing enquiries and requests and corresponding on behalf of the client

  • Handling expenses, including producing accurate expense forms

  • Diary management, including organising meetings and scheduling appointments

  • Devising/maintaining office systems, including data management and filing

  • Organising event logistics, including arranging travel and accommodation

  • Producing documents, briefing papers and reports

  • Keeping up to date with the organisations best practices and complying with all policies/procedures

  • Undertaking any other duties and responsibilities that can reasonably be expected of the postholder

 

PERSONAL SPECIFICATIONS

Knowledge and Experience

  • A minimum of 2 years’ experience

  • Experience working to tight deadlines

  • Experience in managing and prioritising high-volume workload

  • Able to use own initiative

Skills and Abilities

  • Proven ability to build, manage and develop professional business relationships

  • Strong computer skills and excellent working knowledge of Microsoft Office packages, including SharePoint, Word, Excel, and Outlook

  • Excellent attention to detail

  • Confidentiality – able to deal with confidential and sensitive information appropriately

  • High-level communication skills to influence and represent the organisation – both verbal and written

  • High level of time management, planning, effectiveness, and productivity

  • Able to manage own workload with high degrees of flexibility to match demand

  • Excellent organisation and problem-solving skills

  • Basic knowledge of accounting procedures such as bookkeeping

  • Proficiency in filing and paper management

Personal Qualities

  • Creative problem solver who enjoys overcoming challenges

  • A positive approach to work

  • Willing to take a hands-on role when required

  • A strong commitment to, and understanding of, how equality, diversity and inclusion enables an organisation to be successful

HOW TO APPLY

To apply for this role, please send your CV together with a cover letter and a short video (up to 2 minutes) explaining why you are suitable for this position on Indeed. Please ensure that you include your full name and preferred contact details so that we can contact you with the outcome of your application.

Interviews will be arranged at this stage if your initial application is successful.

Application Deadline: 19/04/2024

Expected Start Date: 01/05/2024

Queries

If you wish to have an informal discussion about the opportunity, please contact us at contact@adminandmore.co.uk or 01933 428151.

Elizabeth Wright https://www.adminandmore.co.uk
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